We are here for you.
We want to reiterate our solidarity with all those on the front lines to limit the spread of the virus, and to voice our support to those who are experiencing the consequences of this pandemic. As the COVID-19 virus continues to impact the global community, we wish to inform you of the measures taken at MERX, Powered by MERX Portals and our parent company, mdf commerce to ensure the continuity of our operations, which have an impact on the business activities of our local and international clients.
We are following local and provincial governments that have issued guidelines to all non-essential businesses. Since businesses that can count on teleworking are encouraged to continue to operate and 100% of our employees are currently working from home, MERX remains fully operational.
We offer e-commerce solutions and are involved in the supply chain for clients in the health organizations and government entities, food sector, pharmacies, among other activities. Therefore, we are maintaining our activities’ service level and remain fully available to serve our clients and partners.
The health and security of our employees, clients and partners is of paramount importance. Therefore, all our employees are also complying with governmental directives with regards to travels abroad, hygiene and physical distancing.
This is an unprecedented time for everyone, and the situation is changing daily. However, at MERX, it is business as usual: governments and enterprises are still purchasing, and our online bidding platform enables you to participate virtually with its online Q&A, electronic bid submissions and other digital business processes. We are committed to maintaining outstanding service and we thank our partners for their trust. We will continue to share updates as the situation evolves.
Contact us Monday to Friday 7AM to 8PM EST at
1-800-964-6379 or via email at merx@merx.com.
